15:42 20 Jan 20
On Wednesday, Jim Hurley came to our house to talk about a new garage door and opener. My husband was adamant about the door being vinyl. A work order was written up with the price. After getting another quote from a different company, we decided to use Durable. We did notice the work order did not say vinyl. I called Jim and he asked why not steel. I asked him if we had gone with him, we would have gotten steel, not vinyl? He then stated I will get a price on vinyl and get back with you. If we hadn't notice that the word vinyl was missing on the work order, we would have gotten steel. That is a deceiving way to do business.
23:20 16 Jan 20
From the minute the men showed up they were professional and easy to work with. They had some custom work that needed to be done and did that without a flaw. Jose and apprentice Jose worked very quickly ,then cleaned the area after they finished better than it was when they found it. I would give them 10 stars if it would allow it, but five is the best I could offer. Even the owner Jim came out to my house personally to measure and make sure everything was perfect so that the order would be completed without any issues.Durable door services all of New Jersey and I would recommend them anywhere in the state.
16:57 08 Jan 20
Ellis and Henry were great! They were quick and efficient when installing a new door system. Can’t say enough good things about Durable Door NJ! Highly recommend this company.
13:11 21 Nov 19
I had to replace the springs and doors on my garage when I moved into a new house. My whole experience was great from beginning to end. Jose and Juan did the install and went above and beyond to help me move everything back into my garage when they were done. I highly recommend them and are very happy with the results.
13:29 26 Oct 19
We had an incident with our garage not being left as it was prior. The Durable Door team was right on getting to the bottom of it. John called me personally to rectify the situation. I would definitely use them again in the future. Wonderful customer service.
16:22 14 Oct 19
After first dealing with a large corporation’s service and getting the run around for over two months, it was so refreshing to receive such quality service from Durable Door company! From the first call to the service appointment it was exceptional customer care. Henry & Ellis were extremely knowledgeable and professional. They explained everything and had my garage door opener working quickly. I was so pleased and would recommend them any time!
16:44 30 Sep 19
I called on a Friday afternoon around 330 and the people from Durable Doors came out in 30 minutes! Henry and Ellis were courteous, professional and prompt. They assessed the damage and quickly went to work. They were done in 30 minutes while also servicing my garage doors. One of the few enjoyable commercial experiences I have had in some time. Awesome job gentlemen!
16:48 28 Sep 19
Jose and Juan installed out three new garage doors and openers; they were excellent in many ways. They were courteous, friendly, efficient, detail oriented, and left the work area spotlessly clean. They also set up all the electronic tools on my phone, as well as programming all three openers to our remotes and cars. The doors look and work amazing. Highly recommend them!!
Candle Diva Lissa Morillo
03:54 28 Sep 19
The staff, from Tracey that took my initial call, to Lindsey in accounting and Cliff that did the work... This is one excellent company to deal with. They were very accommodating for scheduling and the work was done efficiently and very well. Cliff replaced our broken garage door springs and pulleys. Looks and works great! Pricing was very competitive. Highly recommend!
04:13 23 Aug 19
Durable Doors gave me the best price for three garage doors! Their service is great! Jose and Juan, who installed the garage doors, are very knowledgeable, hard-working, and friendly. I am very happy with their work and service! I would highly recommend them!