Based on 156 reviews
18:31 19 Jan 21
We are first time customers. I called for service and the same day Ellis came out. He was on time (early), professional, efficient and neat! He explained the issue, gave several options (no pressure) and explained everything fully. He took copious pictures and notes on his work. We are very pleased with the results. We will use Durable Doors (and Ellis) again in the future.
16:17 13 Jan 21
Great service! Everyone was so helpful - Joe was able to come out and get me a quote the same day that I called. I needed HOA approval and he was very quick to get me the info I needed to submit and get the door approved. The installation team was efficient, on time, and got the job done right and fast!
16:47 04 Jan 21
Durable Door replaced my garage doors and openers in 2019 (late on the review of course) and I couldn't be happier with the home office service, the beautiful doors and the gentlemen who did my work. Jose and Juan are the absolute best! They know everything and are able to troubleshoot, make repairs and create solutions on the spot. No one but Jose and Juan will ever touch my doors. Choose Durable Door and ask for Jose and Juan for top notch, unbeatable service and workmanship.
22:49 22 Dec 20
One of our garage doors started making huge noise. Right away, I called Durable Door people. Ellis came over and fixed it very quickly. These people are very professional, reliable and their charges are reasonable. I called them when I was in Whippany and they did a very job over there too. I hope that I can find similar individuals everywhere.
14:42 22 Dec 20
I am extremely happy with Durable Door. They sent a technician out first thing the next morning after my call in the late afternoon.My daughter accidentally rammed into my garage door leaving a big dent. Ellis did a fantastic job getting the door back on track and taking out the dent. He even cleaned and spray painted the scratch on the door.I highly recommend Durable Door for any garage repair you may need!
23:14 17 Dec 20
They always keep you informed about their arrival time. Ellis, the tech, provided excellent service. He is very professional, courteous and knowledgeable. He made sure he cleaned up after the job. With employees like Ellis working for the company I would definitely recommend this company.
16:48 16 Dec 20
They've replaced our garage door opener with a short notice. Excellent service, quick, efficient job. Ellis, the tech, is very knowledgeable and polite. Highly recommended!
21:55 24 Nov 20
The installers were very professional and hard working; they worked nonstop installing 2 garage doors and did a great job. They paid attention to every detail.. when they finished the job , they cleaned up every speck of debris. In addition , they were very personable and seemed to appreciate my speaking to them in Spanish. I would highly recommend them!
20:00 13 Oct 20
If you are looking for a company with a great sales person - concrete, fast, easy to get in contact with (Joe) - and professional installers (Jose&Jose), look no further. Durable Door is your company! Very happy with my modern and affordable garage doors.
16:09 24 Sep 20
I am extremely happy with this company. First the sales person Joe was straight forward and helpful. Gave a good price and was able to find a door that I wanted within 3 days. Other companies were saying 3-4 weeks. The notice of install came the day before. Also on the morning of, that they were on the way. The team of Jose and Jose. were fantastic. Nice, helpful and did a really professional job. I am very happy with my new door. Thank you and I can recommend this company to anyone. Sincerely.
17:02 21 Sep 20
Durable Door texted me when the technician was on the way. Ellis arrived and my worries were over. He had a mask and was very professional. As he installed the new safety cables he explained why these were important. He also installed an electric eye on one of the 2 doors. In addition, he lubricated the rollers. Great employee.
18:45 16 Sep 20
Ellis was very helpful and showed me exactly what he did and what each thing would cost! He seemed very efficient at his job.
Carol Pede Pedoto
12:42 16 Sep 20
Ellis came today, on time, mask on, and did a quick competent repair; in additional he lubricated the rollers, and all is working very smoothly! Great experience, my second time using Durable Door, definitely my preferred vendor.
18:30 12 Sep 20
We are very happy with the services provided by Ellis. He is very knowledgeable about garage doors, garage door openers. He came on time, even gave a heads up via text messaging that he is on his way. Did the work very well. He is polite and friendly. Office staff is also very professional. Would highly recommend Durable Door and also Mr. Ellis who provided the service.
17:32 09 Sep 20
Ellis came to our home this week to perform yearly maintenance on our garage doors. He was thoroughly professional, wore a mask to comply with Covid rules, and was a pleasure to deal with. He explained, in detail, why a couple of the rollers needed to be changed. He lubricated the doors and made sure they were operating smoothly and noise-free before leaving. Durable Door should be proud to have him as an employee!
23:19 03 Sep 20
We had a LiftMaster garage door opener replaced today. The appointment was for 07:30 am. About 07:20 am technicians Jose and Jose arrived and promptly went to work. In short order the new system was installed. The gentlemen went over every aspect of the new system with me. They also checked our second door system addressing any loose wiring and lubricating the garage door rails. Jose, also shared some tips to keep the door maintenance at a high level. Every aspect of the work by Jose and Jose was professional as was my interaction with the staff who provided information via text. I'm a big beliver in reviews that's why i choose this company. Durable Door has my VOTE!
00:46 26 Aug 20
Just had Durable Door install my garage openers, as well as reconfigure the rafting that was done improperly by the previous installers. Jose and Jose were very professional, and I was impressed with their work. In addition their price was very reasonable. I definitely recommend them if you need garage door installation or repair.
14:44 22 Aug 20
I’ve used double door many times. Their work is always done professionally neat and within a timely manner. Jose and Jose have installed for us and we are always confident when they show up to our jobs. I would highly recommend using durable door. They always go above and beyond what is needed. Very honest and trustworthy company.
20:10 19 Aug 20
I had 2 news garage doors installed. My technicians Jose and Jose were outstanding, Their attention to detail was terrific, the cleaned up afterward hauled away the trash and old doors. The made sure everything was working properly including reconnecting my old openers and key pad. i would recommend this company . Bill B
19:42 15 Aug 20
Had a new garage door installed todayExcellent customer service!!“ thank you Henry ! “Great installation.Everyone from durable doors from Joe the sales representative, to Denise in the home office.Many thanks 😊
19:00 04 Aug 20
I chose Durable Door over two other local garage door companies because right from the time of first contact I was impressed with their staff (Lyndsay, Amanda and Joe). Then came their quote which was not only the best price, but comparatively, the best product for the price - e.g., torsion springs and 9.65 R value insulation rating. The two-week wait for installation was well within reason to secure the product/parts and coordinate schedules. I received a text the morning of installation telling me that the technicians were on their way and they arrived as expected and early within the appointment time. Juan and Hennry were our garage door technicians and their professionalism was top notch. Their installation was methodical and precise... right through to clean up. And, what further impressed me about Juan and Hennry was their personal character(s) which shined through when they saw me moving some big, heavy logs and both came running to assist and lift with/for me. By my own experience, and reading other customer reviews, Durable Door and The Hurley Family employ very expert Technicians; I hope DD values and pays them well! Thank you Durable Doors for a very positive garage door purchase and installation. I am very happy to recommend Durable Door!read more
01:10 02 Aug 20
I just wanna say that I’ve had such a wonderful experience getting my garage door installed. Ellis was Absolutely Amazing and had Excellent Customer Service Skills. If I ever need another opener installed, I’d certainly go with Durable Doors again. Thank You!!
14:37 31 Jul 20
So happy with our experience with Durable Doors! Many thanks to Jim, and the installers Jose and Jose, for their outstanding expertise and professionalism. Would definitely recommend!
19:16 23 Jul 20
I had a great experience with Durable Door and highly recommend them. They are a reputable family owned business that provides great quality, value and service. Ryan came to my home for an estimate and was punctual, very professional and honest. He explained my options, gave helpful recommendations and answered all of my detailed questions. I received an estimate within two hours from his staff and booked my installation the same week since I purchased in stock items. The installers Jose and Jose were excellent as well. They were punctual, professional, extremely neat and did a great job with the installation. It was very apparent that both Jose's take pride in their work. They also had great communication skills and explained in detail... how to download the app for the garage opener and even programmed our cars which was greatly appreciated. We absolutely love our new garage doors and openers. We are customers for life and will definitely recommend them to neighbors and friends.read more
16:07 18 Jul 20
Elesvan from Durable Doors came our home today to install two garage door motors. He did an Amazing job! The service and quality of his work were wonderful. He was professional and fully explained all instructions.We were very happy with his work. I highly recommend Durable doors.
18:01 15 Jul 20
Durable Doors has done it again! Great job!They are the best in the business as far as I am concerned. They’ve work on both our residential and commercial buildings for years and never disappoint.
17:43 14 Jul 20
I needed a repair done on a garage door, and was able to get scheduled in within 24 hours. The tech showed up on time, was personable and knowledgeable, and the door is now functioning again. A great experience all around, and I will not hesitate to use and recommend Durable Door in the future!
14:37 14 Jul 20
Henry and Juan were great! Explained what they did, were very nice and heard what our concern was. Highly recommend them and durable doors?
22:00 03 Jul 20
Just had service for a new garage door opener today from Durable Door. Ellis showed up, on time, very friendly, very professional. He gave us a price for the new garage door opener, took an hour to install, helped us set up the code for the outdoor controller. Very happy with Ellis and the company he represents. Five-star rating, full endorsement.
21:28 26 Jun 20
Customer service was friendly and helpful. Serviceman, Ellis was courteous and did a quick, neat, professional job replacing old garage door opener. I would highly recommend Durable Door.
00:44 29 May 20
Durable door provided a reasonable price and outstanding service. They are very responsive and dependable.
21:29 13 May 20
We had the pleasure of working with Joe the knowledgeable salesman ans the install crew of Jose and Jose today who did a fantastic job. The whole job was quick, easy, ans seamless! Cant wait to use them again!
18:42 25 Apr 20
Love the new doors! Durable Door is fantastic!
12:51 15 Apr 20
I would highly recommend this company to any homeowner needing garage door maintenance. They are quick, knowledgable, professional and charge a very competitive price. I called at 9:00 AM, they quickly scheduled the job, Ellis arrived at the time he was scheduled, immediately assessed the problem, and made the repairs in a thoroughly complete manner. It was a pleasure to deal with such nice people.
01:21 11 Feb 20
We tried installing a motor for our garage door twice. Both times Sears told us it was either impossible or it would cost so much money. Henry came out from Durable Door and was so pleasant and walked us through the process in so much detail. He told us it would be work, but not impossible. He and his team did such a great job and now we finally have all the right railings and a motor to open the door.
00:01 29 Jan 20
Our installers Jose and Juan were excellent. They completed our project ahead of schedule and thoroughly explained everything. Overall a great company to do business with.
15:42 20 Jan 20
On Wednesday, Jim Hurley came to our house to talk about a new garage door and opener. My husband was adamant about the door being vinyl. A work order was written up with the price. After getting another quote from a different company, we decided to use Durable. We did notice the work order did not say vinyl. I called Jim and he asked why not steel. I asked him if we had gone with him, we would have gotten steel, not vinyl? He then stated I will get a price on vinyl and get back with you. If we hadn't notice that the word vinyl was missing on the work order, we would have gotten steel. That is a deceiving way to do business.
23:20 16 Jan 20
From the minute the men showed up they were professional and easy to work with. They had some custom work that needed to be done and did that without a flaw. Jose and apprentice Jose worked very quickly ,then cleaned the area after they finished better than it was when they found it. I would give them 10 stars if it would allow it, but five is the best I could offer. Even the owner Jim came out to my house personally to measure and make sure everything was perfect so that the order would be completed without any issues.Durable door services all of New Jersey and I would recommend them anywhere in the state.
16:57 08 Jan 20
Ellis and Henry were great! They were quick and efficient when installing a new door system. Can’t say enough good things about Durable Door NJ! Highly recommend this company.
18:21 22 Nov 19
great work, great service, great price. fast, clean, meticulous - could not be happier! even my contractor said the team was great to work with.
13:11 21 Nov 19
I had to replace the springs and doors on my garage when I moved into a new house. My whole experience was great from beginning to end. Jose and Juan did the install and went above and beyond to help me move everything back into my garage when they were done. I highly recommend them and are very happy with the results.
13:29 26 Oct 19
We had an incident with our garage not being left as it was prior. The Durable Door team was right on getting to the bottom of it. John called me personally to rectify the situation. I would definitely use them again in the future. Wonderful customer service.
16:22 14 Oct 19
After first dealing with a large corporation’s service and getting the run around for over two months, it was so refreshing to receive such quality service from Durable Door company! From the first call to the service appointment it was exceptional customer care. Henry & Ellis were extremely knowledgeable and professional. They explained everything and had my garage door opener working quickly. I was so pleased and would recommend them any time!
16:44 30 Sep 19
I called on a Friday afternoon around 330 and the people from Durable Doors came out in 30 minutes! Henry and Ellis were courteous, professional and prompt. They assessed the damage and quickly went to work. They were done in 30 minutes while also servicing my garage doors. One of the few enjoyable commercial experiences I have had in some time. Awesome job gentlemen!
16:48 28 Sep 19
Jose and Juan installed out three new garage doors and openers; they were excellent in many ways. They were courteous, friendly, efficient, detail oriented, and left the work area spotlessly clean. They also set up all the electronic tools on my phone, as well as programming all three openers to our remotes and cars. The doors look and work amazing. Highly recommend them!!
Candle Diva Lissa Morillo
03:54 28 Sep 19
The staff, from Tracey that took my initial call, to Lindsey in accounting and Cliff that did the work... This is one excellent company to deal with. They were very accommodating for scheduling and the work was done efficiently and very well. Cliff replaced our broken garage door springs and pulleys. Looks and works great! Pricing was very competitive. Highly recommend!
04:13 23 Aug 19
Durable Doors gave me the best price for three garage doors! Their service is great! Jose and Juan, who installed the garage doors, are very knowledgeable, hard-working, and friendly. I am very happy with their work and service! I would highly recommend them!