Durable Door
Based on 564 reviews
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matthew cassellsmatthew cassells
13:04 17 Jul 24
Durable Doors has proved to be reliable over the years. Quality product, price and installation. They are always very responsive if there is an issue or a question. We have been fortunate to have Elesvan as our technician for installation of our new doors and more recently to replace a spring. He is always top-notch: knowledgeable, personable, always on time and very efficient with his time and work. He makes all his recommendations as if he were working at his own home, which is comforting.
Harold E.Harold E.
14:02 16 Jul 24
I called Durable doors on Monday for a problem with my commercial door, they sent Elesvan Rojas here on Tues. morning. They text me when he was on his way, he got here on time, did the work , he was neat and clean and friendly. I have used Durable Doors before and I would highly recommend them again!
Brian WonBrian Won
11:53 11 Jul 24
Called Durable Door due to broken torsion spring on our garage. They were the only one available on Saturday. A technician named Elesvan came within few hours after calling, and installed a clamp as a temporary solution. He returned four days later and completely changed out two springs and now everything is working well. He also lubricated all the parts before leaving. Good experience!
Arleen O’BrienArleen O’Brien
20:43 10 Jul 24
I have used Durable Door a few times and they have always done a great job. Yesterday was no exception when Elesvan Rojas installed a new head motor for my garage door. Elesvan was very professional, friendly, skilled and knowledgeable. He explained what he was going to do and did an excellent job installing it. I would highly recommend Durable Door and Elesvan Rojas.
Tom MulliganTom Mulligan
13:45 03 Jul 24
This is the second time that I used Durable Door on my 20-plus year-old door. The first time was a busted tension spring, this time I hit the lower panel on my overhead door on Sunday which did damage to the tracks and rollers. I left a detailed voicemail Sunday evening. Alyssa got back to me first thing Monday morning and s/u the appointment for this morning. Elesvan Rojas was on his way at 8:00 a.m. Elesvan was very pleasant and knowledgeable and sized up the job. Within an hour, he had the door working better than new. The cost was very reasonable. I was extremely satisfied with Elesvan's workmanship. I would highly recommend Durable Door for any O/H door repairs or installation.
Rebecca SiegelRebecca Siegel
18:01 02 Jul 24
Great experience Durable Door. Went with them after speaking with 3 garage door installation companies. The installers (Jose Y. and Diego) were friendly, and answered all our questions. Everyone we dealt with from the office was kind and patient. Our garage door looks great.
John J WermertJohn J Wermert
16:58 29 Jun 24
Great company, fairly priced, good products. Sales professional showed up on time, quoted the next day as promised. The installers were great! (Henry made sure I was satisfied). The guys worked hard to make it perfect! Highly recommend! JJW Rockaway NJ
Pat PorterPat Porter
19:37 26 Jun 24
Henry Florez was very professional knowledgeable, informative and very nice. He serviced my Chamberlain garage door opener that was improperly installed by another company. Would definitely use Durable Door again.
Robert MacTaggartRobert MacTaggart
14:39 24 Jun 24
Elesvan from durable door showed up quickly and replaced what needed replacing (springs) and inspected the rest. Great service
Anthony SmizaskiAnthony Smizaski
16:02 20 Jun 24
Elesvan was an absolute pleasure to work with. Our garage door was refusing to close, and he discovered our Liftmaster motor was shot. He had a replacement in his truck and the issue was resolved in under an hour. Price was fair overall.
Gray Rock LlcGray Rock Llc
23:58 19 Jun 24
Second time using Durable Door & second time they far exceeded my expectations. Super professional, punctual, communicative and knowledgeable. Allyson was responsive to my text messages & made the entire process easy. HIGHLY RECOMMEND!
Cat ACat A
21:43 18 Jun 24
Beautiful job! Jose is a true craftsman; you don’t see this nowadays. We are very very satisfied. Excellent work at a very competitive price. Use them! You won’t be sorry!
Kara Maser FuntKara Maser Funt
22:17 17 Jun 24
I had a terrific experience with Durable Door today! Our garage door broke this morning and I called Durable Door at 10am. They arrived at our home by noon and fixed the door! In addition, the employee who repaired everything gave us a lesson in garage door maintenance 🙂
Lunar GalaxyLunar Galaxy
19:11 16 Jun 24
Justin KiliszekJustin Kiliszek
14:29 15 Jun 24
Very knowledgeable and professional service. Elesvan knew his stuff. I had a tricky system and he was able to come up with a solution and get the garage door back to operational and even added a feature. Thanks so much
Jaclyn KuipersJaclyn Kuipers
17:05 11 Jun 24
Elesvan arrived on time and was very professional and tidy and was able to fix our issue.
gina rudolphgina rudolph
13:46 11 Jun 24
My serviceman was Elesvan. He did a great job! He was pleasant and explained what he needed to do. I had an estimate from another company that was so extremely high, I am so happy I called Durable Door! FAIR PRICING!!! How about 1/3 of what the other company wanted. It really does matter who you get for repairs! Durable Door is my go to for now on! Fair, Competent and nice people! The customer service lady was so nice and got me an appt. right away. Thank you, Durable Door
John FlemingJohn Fleming
15:51 08 Jun 24
Juan & Jose did a great job replacing my broken garage door opener! Effective communication, arrived on time and they did a neat, clean & professional job! Will definitely be a repeat customer.
Laura GonzalezLaura Gonzalez
18:57 07 Jun 24
Highly Recommend Durable Doors for Garage Doors. We are a very busy dealer and every time we call they service fast and the company is very convenient to work with. Shout out to Elesvan Rojas, very knowledgeable and patient technician.
Linda NevilleLinda Neville
23:31 06 Jun 24
Prompt courtesy knowledgeable service. Extremely satisfied.
Eric PEric P
19:43 05 Jun 24
Less than two years after a positive experience with Durable Door, we called them again for a broken extension spring that occurred late Saturday. Alyssa called at 8AM on Monday and Elesvan, the technician, was on-site for an assessment and temporary fix. He completed the repair today and replaced the rollers too. Elesvan's professionalism, knowledge, and kindness were evident as he completed the repair and answered my questions. I highly recommend Durable Door and commend Elesvan for his exceptional service.
Marie TraceyMarie Tracey
19:16 05 Jun 24
Jose installed our Wi-FI garage door opener yesterday. I was very impressed with the quality of work done by Jose along with his professionalism and patience in answering all our questions. Jose is a great asset to your company.
Barry MendelsohnBarry Mendelsohn
11:29 05 Jun 24
Jose showed up right on time to replace a garage door spring. He was very profesional, personable and informative. Jose explained exactly what he was going to to do and why it needed to be done.and said the work would take about an hour. Forty five minutes later it was completed. I would not hesitate using Durable Door for future needs.
Mahmoud AbouelnasrMahmoud Abouelnasr
14:06 04 Jun 24
The guys at durable for have been great and very helpful whenever I needed them. Elesvan helped get my garage opener replaced to one with a battery, and now I have piece of mind that the garage could be open even when we lose power.
Michael CallanMichael Callan
21:51 03 Jun 24
We are an existing customer of Durable door and recently contacted them about replacing our garage door opener. They sent out Henry Florez to install a new LiftMaster unit. Once there, He took the time to diagnose some additional issues we were having with the springs and pulleys and corrected those too. He even took the time to sit in our vehicles with us and ensure that our vehicles were paired correctly to the new unit. The unit is awesomely quiet the install was perfect and we would highly recommend durable door, ask for Henry!!
James JakubowskiJames Jakubowski
16:06 03 Jun 24
I can honestly say that this is one of the best business experiences I've ever had. We had to have our garage door replaced, and after doing a lot of research, Durable Door in Denville was recommended through Nextdoor. Jose Zuluaga was our technician. He arrived and after our initial discussion, I knew he was the proefessional we needed. He took the time to explain everything that was going to be done and took great care to make sure everything was as it was as before. Jose is a real professional who really enjoys his work and want to and does a GREAT job. We are more than happy with Durable Door, Derek our salesperson, the entire office staff, and most especially Jose! Thank you for the awesome install, and all the time you took to explain everything to me. I am beyond satisfied. For those of you who need anything garage-door related, I've already done the research for you, and the proof is in the results--call Durable Door in Denville. You won't be disappointed!!
Jeff BrameyerJeff Brameyer
14:39 31 May 24
Our garage door spring broke and I reached out to Durable Door. The scheduling was simple and quick. The provided a text that the technician was en route which I appreciated. Elesvan explained to me what he was going to do - was very efficient and transparent and had my door working again. He was great.
Kevin FKevin F
17:30 30 May 24
I want to recognize one of the garage door installers for exceptional workmanship and good customer interaction. Henry installed two Liftmasters in our garage at our home last Fall. He returned today and helped me to better understand how the system can be maintained. His installations done last year were much cleaner and effective than the provider we had used previously for another door. Durable Door does good work thanks to Henry and his colleagues back at the office.
Robert LochRobert Loch
16:27 30 May 24
We had Elesvan come out to troubleshoot our Loading Dock door, He is awesome, He figured out the problem in 10 minutes and had the door working perfect, Highly Recommend them !!!
Jimmy MontesJimmy Montes
21:02 29 May 24
Elesvan was great! Got here fast finished the job same day. Excellent service!
bob moravsikbob moravsik
19:36 29 May 24
Elesvan Rojas was technician. Did a great job installing cables and professionally represented company. Will recommend Durable Door to any homeowner in condo
Dan RodriguezDan Rodriguez
14:31 29 May 24
Our tension spring broke and we called Durable Door for the repair. Elesvan Rojas came out as our service tech and was able to make the repair and gave great advice on new technology we could use when we plan on renewing/ upgrading our door in the next few years. Highly recommend Durable Door and Mr. Rojas
Jaquavion MartinsJaquavion Martins
14:28 25 May 24
Elsevan Rojas did an amazing job! Will recommend thank you!
Tom CTom C
14:19 24 May 24
Durable Doors came recommend from a friend, who was pleased with the work. I can see why, called the office and explained the work, was giving a accurate quote, technician arrived on time.Jose was friendly and knowledgeable while explaining the process. Obviously very skilled and experienced as we encountered an issue with the previous install which was promptly corrected.Then walked me through the programming, app setup and maintenance.Prompt Professional ProficientExtremely satisfied with Jose and Durable Doors
Megan KellyMegan Kelly
12:56 23 May 24
Great experience beginning to end!
Liza PodorozhnayaLiza Podorozhnaya
23:44 20 May 24
Durable Door just replaced our garage doors and we couldn’t be happier. We worked with Derek who was very knowledgeable, responsive and all around cared about his product and the final results. He made suggestions about changes to our set up that we never would have thought about and they turned out great. He wanted to make sure we were happy with our new doors, and we are. The install was very easy, and they were done ahead of time too. Couldn’t recommend them more!
Khurram ShakoorKhurram Shakoor
14:43 18 May 24
Jose was very professional. He not only explained the issue. He also went and beyond and fix the issue. Highly recommend them. Price wise they were very reasonable.
Kobi deGraft-JohnsonKobi deGraft-Johnson
16:58 17 May 24
Elesvan fixed and issue with our garage door. He was very diligent, explained the issue and resolved it very quickly. Additionally he noticed the door had a loose chain and was slamming shut and fixed those as well. I highly recommend Durable Door, they are reasonably priced and do great work.
Wayne YangWayne Yang
16:46 11 May 24
Derek helped with replacing my garage door in 2021. Fast forward 3 years, I called Durable Door again to adjust the garage door so that it stays in a resting position a little higher. They sent a technician out, understood the problem, tightened the springs, gave me advice as to how to keep it maintained, and fixed my exact issue. No hassle, no runarounds, just great service.
Nick ApicellaNick Apicella
18:11 08 May 24
Elesvan came out to fix a garage door at my shop and was very helpful, and figured out the problem easily when the original company that installed it refused to be of much help. Thanks!
Matt GMatt G
13:17 04 May 24
Jose Zuluaga was Super professional and very nice!! Extremely helpful and on time! Will definitely be recommending this company.
Rob RosenbaumRob Rosenbaum
20:15 29 Apr 24
Jose Zuluaga was prompt professional and courteous. The service was excellent. Jose went above and beyond!
Ghanshyam SenjaliaGhanshyam Senjalia
13:10 29 Apr 24
The technician Elesvan Rojas fixed my garage door very diligently. He also advised few tips for maintenance.
Kevin MatinKevin Matin
19:55 27 Apr 24
Elesvan was great and very knowledgeable. Had our door fixed in less than 2 hours. I highly recommend durable doors for any repair.
Michael JarmolowichMichael Jarmolowich
18:04 27 Apr 24
Jose our technician was fantastic. Very knowledgeable, efficient and professional.
12:05 27 Apr 24
Jose was fantastic. He was at our house before 7:30a, identified the problem, quickly came up with a solution and got our door working. Highly recommend!
Aj SantosAj Santos
16:03 22 Apr 24
Durable doors did a great job installing my garage door motor . Tech. Elesvan Rojas was professional and took the time to help me learn step by step how to use the new garage door set up
Anna LinneAnna Linne
20:51 20 Apr 24
Henry arrived the day after we called Durable Door. He was amiable and professional, and provided a thorough explanation of various options. He quickly repaired our door. I highly recommend their services.
15:37 18 Apr 24
Great experience with the service technician Elesvan, overall very satisfied!!
Jonathan PaceJonathan Pace
18:56 17 Apr 24
I manage a warehouse with 7 doors that get damaged frequently by drivers. Every time I call durable doors they come the same day or the next day for service and are finished in a timely manner. Elesvan has been here multiple times now and has been great every time. I wouldn’t even think of using someone else for what we need.
Kentosaur WillisKentosaur Willis
00:02 16 Apr 24
Elesvan was right on time, quick getting the work completed, and review every detail when he was done. A good, professional job!
Erin SussmanErin Sussman
13:16 12 Apr 24
Jose Z. Was great. Excellent job !!! Repair done thoroughly and explained everything to me !
Tyren EastmondTyren Eastmond
13:15 11 Apr 24
I highly recommend Durable Door for all your needs. This is the second project I've used them for and both times they did an amazing job. Joe Kretschmer followed through on the entire process and made sure to help me achieve my end goal. Juan Gonzalez and his partner Jose did an excellent job on the actual installation. Both were very professional and they completed a very clean installation. Extremely pleased with the services of this company.
lisa gormeleylisa gormeley
20:05 09 Apr 24
Jose did a great job installing my new doors. He even helped me program everything.
Jim McCloughyJim McCloughy
12:59 09 Apr 24
My garage door needed a new seal. The technician was on time and was polite and professional. All service personnel should me as good.
Neale TrangucciNeale Trangucci
19:03 05 Apr 24
Technician (Elesvan Rojas) has been to our house several times. He shows up on time, is always professional and easy to work with. Understood the problem and Fixed it quickly. Explained everything. Excellent service.
Arpan ShahArpan Shah
16:20 26 Mar 24
Amazing company and great staff. Derek came to do inspection and he was very nice. Give me all the info and answered all the questions. Scheduling appointment was easy and all the staff helps up the appointment and called before a day to confirm. Elesvan Rojas was the tech who installed the garage door openers and he was very professional. Work was done in timely manner and he cleaned the area after the work was done. Very happy with the work and will definitely recommend durable doors to my friends and family.
Gary DzialoGary Dzialo
23:09 21 Mar 24
I hired these guys back in 2013 to install 2 garage doors and 2 openers. The price was fair, and the installation looked good, however 6years later due improper mounting a bracket that holds the torsion spring to the wall the doors weren't function correctly. I contacted them about the problem. When the service guy arrivedto look at the problem He made the necessary repairs that should have been done initially which he acknowledged. Then he handed me a bill for 100$.I said to him if the install had been done correctly the first time this wouldn't have happened his response was well, we didn't the openers. Then I showed him the original invoice he still wouldn't take responsibility and stand behind their work. charged me anyway. I did find it kind of ironic that the phrase on his truck said DO IT RIGHT THE FIRST TIME. Well, I'll know who not to call or recommend the next time. Truthfully, I had no problem with the charge if it was due tonormal wear and tear but this was caused by an incorrect installation.
Craig MaskerCraig Masker
16:55 21 Mar 24
Durable Door replaced our garage door opener a few years ago, quick, easy and painless. One of the cables just broke yesterday, called and they were able to come out today. Elesvan did a quick job replacing the cables, Sprayed some of the rollers, joints, and bearings to stop the squeaking (somehow my spray couldn’t seem to find the right spots), and also gave me some tips on maintenance. Very helpful, did a great job. I will definitely use them again.
Tony GrazianoTony Graziano
14:41 20 Mar 24
Elesvan fixed my garage door rollers in a timely and professional manner. I highly recommend him and durable door.
Sarah MurphySarah Murphy
19:54 18 Mar 24
My experience with Durable Door so far has been excellent! Alyssa answered me very quickly and thoroughly, and Elesvan Rojas is outstanding. He was is incredibly professional, honest, and explained things clearly. Would highly recommend if looking for fast, reliable, honest service!
Georgia AlessandraGeorgia Alessandra
21:17 17 Mar 24
Durable Door installed our garage doors quickly and efficiently! Henry and his co-worker were on time and very professional. The doors were even more beautiful than expected! We highly recommend Durable Door!
Richard StieglitzRichard Stieglitz
12:45 14 Mar 24
Amazing new doors and great installation by Jose. Thx!
tariq mahmoodtariq mahmood
00:10 13 Mar 24
Andrzej SzkodaAndrzej Szkoda
20:42 12 Mar 24
Elesvan It's great guy. He exactly know what he doing .
Luis M HidalgoLuis M Hidalgo
21:18 08 Mar 24
Elesvan Rojas was very efficient and knowledgeable
Ken DKen D
22:32 04 Mar 24
Never used them but one of their trucks drove by at an extremely high rate of speed in an elementary school zone..... They appear to be a fairly reliable company but please slow your drivers down
Millie TMillie T
18:18 02 Mar 24
Our Buyers inspection turned up missing eyes and a tension issue with one of our garage doors, something that we had never realized. I called Durable Door and requested next day service and they were more than happy to oblige. Their technician Elesvan Rojas arrived on time, diagnosed the problem, and promptly provided us with the cost for repair. The existing garage door was original to the home but in an effort to save us money, Elesvan installed eyes, however as suspected they didn’t work with the old opener. So we made the decision to replace it and luckily Elesvan had one on the truck that fit. In a couple of hours, he installed the new opener, greased all tracks for smooth operation and inspected and greased the tracks of the other garage door too! Elesvan was professional and extremely knowledgeable. He made the needed repairs at a reasonable cost!
Franklin SmithFranklin Smith
15:14 02 Mar 24
Our double door at the Newton VFW could not be locked as there was a problem with the push bar on Friday 3-1-24. I called and spoke with Amelia, and she was able to schedule for a technician to come today, Saturday 3-2-24.The technician, Elesvan Rojas, was able to determine the key slot for the push bar was loose. In a matter of 15 minutes, the door was repaired. Elesvan was prompt on arriving, professional, and courteous.Amelia was professional and courteous as well.Kudos to Durable Door and their staff.
11:03 01 Mar 24
I needed a second opinion for my garage door opener and found Durable Doors with 500-5 star reviews right in my backyard!!! I called them for an appt and they sent Elesvan Rojas over in a couple of hours. Eles was very knowledgeable, honest and patient with my questions. He told me exactly what was wrong with my door (without any upselling) and made the needed repairs at a reasonable cost! Eles is a keeper and Durable doors is doing something right to deserve these ratings!! Bravo! Don’t hesitate in calling these guys for your door services.
donald fuchsdonald fuchs
21:25 28 Feb 24
Came on short notice. Technician Elesvan Rojas was efficient, knowledgeable and personable. Job well done.
Rick BarkerRick Barker
14:08 24 Feb 24
Durable Door just installed three C.H.I. model 2216 doors with LiftMaster 87504 openers. Everything was completed in one day. Both Juan Gonzalez and Diego did an excellent installation job, were very professional and courteous. I would highly recommend Durable Door in the future.
frank reyesfrank reyes
16:55 20 Feb 24
They solved it well. Thank you very much.Elesvan Rojas
DontPanicRs WheresMy40DontPanicRs WheresMy40
16:16 20 Feb 24
If I could give negative stats I’d do it without thinking twice about it. They say you can judge someone by the way they drive, it’s a shame one employee can ruin the reputation of an entire company because of how he drives.11am on 287 a white Tacoma with this company’s name plastered all over the work truck cut off a few cars at 80-90mph almost causing an accident. After that swerved back over 3 lanes all at once to catch the turnpike. Disgusting.If this is how they drive for the world to see imagine what they’re doing working on your property when you aren’t looking. Go else where.
John CorazzaJohn Corazza
00:52 20 Feb 24
Had an Emergency situation and after a quick call to Durable Door, one of their Techs was at my house within an hour. Elesvan Rojas was great, knew what the problem was and had it fixed within an hour as well. Great service. Will definitely be calling them again if i have any other Garage Door needs!
Mario OliveiraMario Oliveira
14:00 18 Feb 24
Jose came out to install my new garage motor and was very insightful and friendly. Excellent work and professionalism, 10/10 would recommend this company to anyone that needs help with their garage door.
Christine GibbonsChristine Gibbons
20:19 17 Feb 24
Elesvan Rojas came out on a snow filled Saturday to service our garage door. He was very efficient and a very lovely man. Highly recommend!!
Maureen CullenMaureen Cullen
18:05 17 Feb 24
Elesvan Rojas just serviced our overhead garage door. He was so professional and efficient and polite. Would definitely recommend this company again
John FornazorJohn Fornazor
20:11 16 Feb 24
Elesvan Rojas did a first class job and made the right recommendation for future maintenance.
Dan BalassoneDan Balassone
17:35 16 Feb 24
Matthew DudaMatthew Duda
21:03 12 Feb 24
Elesvan Rojas installed new springs on our commercial grade machine today. The problem was diagnosed on Friday, new springs were ordered, fabricated and delivered in only 2 days and we're now up and running. Great service, as always.
Juan AfonsoJuan Afonso
20:36 08 Feb 24
Best Service ever, their technician Elesvan Rojas is very professional and knowledgeable he is the best hands down, very quik andEfficient, please do yourself a favor and use Durable Doors.
Aaron GottliebAaron Gottlieb
01:47 08 Feb 24
Our experience with Durable Door was fantastic from start to finish and their pricing was very competitive. Would give more stars if I could. Everybody was great to work with from the sales person to the office staff to the installers. Will recommend them to anybody who asks
Nicholas CaporuscioNicholas Caporuscio
21:50 01 Feb 24
Thanks for a Great job done by Elesvan and his helper needed our overhead door spring repaired and he had it done in 2 daysThanks for the quick repair
William WigderWilliam Wigder
16:05 01 Feb 24
Elesvan had extensive knowledge of my garage door and showed me how to keep it in good working order. I really learned a great deal from his service call. And he was great to work with.
Gail Van ProoienGail Van Prooien
14:47 01 Feb 24
John and I were so pleased to have Elesvan's help replacing the electric door opener. It works! But his inspection and determination of the garage door frame, tracks, rollers being old and needing replacement was even better. Especially since it won't shake, rattle & slam anymore! Professional, friendly and so knowledgeable. See you soon for our next project.
Hannah PicarielloHannah Picariello
15:16 20 Jan 24
Everyone at Durable door was easy to work with especially Elesvan, who fixed my garage door. Thanks! Will use this company again.
Bernard MackBernard Mack
19:30 13 Jan 24
All around great experience starting with the two ladies manning the customer reception area to the two technicians (Juan and Jose) who performed the repair. I particularly enjoyed my discussion with Vince from the parts department. His friendly manner and understanding of my problem immediately convinced me I was in the right place. After Juan and Jose finished the repair, I was more convinced than ever that I had made the right decision. I would highly recommend this company to anyone in need of garage door service.
Loyedie DesirLoyedie Desir
16:32 29 Dec 23
My experience with Durable Door was very pleasant from beginning to end. My technician Jose was simply the best. He was very helpful and patient with me. He showed up on time, knowledge and highly skilled. My garage frame was very old he took his time to fix everything to ensure the proper quality. Jose is one of the good ones. I will definitely reuse and recommend this company.
Siraj HussainSiraj Hussain
19:05 19 Dec 23
Yesterday we had our garage break on us and I called Durable Door and they scheduled me for the next day. Elesvan the technician was at the location on time and provided excellent service. He was able to come and fix the garage door within just a few hours. If I could I would rate this company with more stars. GREAT JOB GUYS!
Ahmar HasanAhmar Hasan
19:42 29 Aug 23
Jose with the Durable Doors team and Ryan with the subcontractors all did a great job converting my 2 garage doors to 1 large door. They got the entire job done within a short amount of time with attention to detail. I appreciated the time Jose spent with me to go over all details and made sure I was all set. Thank you for your hard work and professionalism!
Adam EllisonAdam Ellison
00:56 05 Jan 22
Henry did a nice job. He installed two garage doors, a power lift, and installed key pads. He worked straight through on his own. He was also nice and professional. We recommend if you’re looking to get new garage doors.
Frayda LevyFrayda Levy
19:27 06 Dec 21
this company was so helpful and pleasant from the very start. The woman who answered the phone was informative. Plus sympathetic to the problems caused by garage door opener not working. The guy who installed -- Elesvan -- was super sweet and efficient. thanks to durable door!
Nathalie LavisNathalie Lavis
22:37 24 Nov 21
Elesvan went for my two garage doors and the keypad that was not working anymore. He spent time to change all what was very old and almost broken. He was very kind and efficient, he explained me all what was done to repair the two doors. Many thanks. I really appreciate the service
Robert BensonRobert Benson
18:03 22 Nov 21
I had an opener I purchased myself to replace an old one installed by Elesvan. He did the job a hundred times cleaner then I would have done myself. He was professional and was quick but thorough.The whole experience was great. I ate a 70 dollar inspection fee from a national company I had come before I called durable door because they were straight forward and easy to deal with unlike their competitor.
Julie LarsonJulie Larson
23:41 19 Nov 21
We had the bottom rubber piece replaced on the bottom of our garage door. The technicians (Jose & Jose) were very helpful and did a great job. They showed up when they said they would and even fixed another problem with our door that just happened today by coincidence. I would highly recommend Durable Door.
Tom WitterscheinTom Witterschein
01:58 18 Nov 21
We just had our very old wooden garage door replaced a couple of days ago. The whole experience was wonderful. The salesman was patient with us as we struggled to decide which door style we wanted,. The installation was fantastic by Jose and Jose. They worked efficiently and left the worksite cleaner than they found it. Jose answered all my questions and gave suggestions on how to clean the door as well. Highly recommend
luke millerluke miller
17:15 16 Nov 21
Elesvan (our technician) came in, installed our opener fast and nicely. He was super professional and nice. Cleaned up everything and even took the time to explain everything clearly. Highly recommend.
Stephanie CollverStephanie Collver
01:12 02 Nov 21
Used durable door for the first time and I will be a customer for life.The process was easy beginning with the phone call to schedule. Pleasant woman on the phone made our appointment and worked with our schedule. Can't say enough good things about Elesvan, our technician. He was really super nice to deal with. He explained everything that needed to be done and checked it all thoroughly before he left the job. Highly recommend this company!!
13:46 26 Oct 21
Hired Durable Door because of their professionalism and courteous responses to my initial inquiries. I had them replace my garage door opener. Mr. Elesvan Rojas was the technician and he provided excellent service and answered all of my concerns. I would highly recommend this company for residential projects.
Casey MnichCasey Mnich
22:24 11 Oct 21
We found Durable Doors from a local recommendation and are so glad we did. One of the reasons we loved the service was that the booking was super easy, and the office staff gave us all the pricing info upfront (flat service fee, hourly rate, + any parts). We called a few other places and either didn't get a call back within 24 hours or pricing was not disclosed. Our tech was Elesvan and he was very polite and worked efficiently to repair one door, install a lock on another, and put oil on all tracks.
17:35 02 Oct 21
A team of experienced technicians with more than 25 years came to my house too fix one of my two doors. As soon as they saw the door they knew exactly what they had to do. They didn't waste any time un-attaching the door panels from the overhead coil and I was in business within the hour. They even oiled and adjusted both doors. Money well spent. They were not only knowledge and knew the technological aspect of the lift master product but they were funny and good humor too.
Raymond DykstraRaymond Dykstra
20:02 14 Sep 21
Excellent job. Had two gentlemen come to my house both with the same name, Jose. They were professional, polite and finished in a timely manner. Job was clean after they left as well. Would recommend this company to anyone.
J LopezJ Lopez
18:16 11 Sep 21
As usual, I was very happy with the service provided. Elesvan was very professional, knowledgeable and efficient. He fixed my problem in no time and gave me good advice on how to keep my garage doors in good condition. Highly recommended !
Lynn ChenLynn Chen
14:11 30 Aug 21
We decided to use Durable Door to replace our garage door based on their good reviews on the web. Last Wednesday Max came and did the work, just like every review said, he did great job and patiently explain the questions we had. He left with clean site without any garbage, in pretty professional way. We very satisfy the work done, and will recommend it to my friends in future.
Jennifer ReavenJennifer Reaven
15:14 27 Aug 21
Maxx was great! He showed up early, assessed the issues we were having, fixed everything quickly, and explained what he was doing and how we can troubleshoot in the future. Cost was also super reasonable. Very happy with the service and the end result!
Ric RyderRic Ryder
19:54 14 Aug 21
Great experience. We had to wait about 10 weeks for the doors to be delivered to Durable due to Covid shipping and manufacturing issues which is understandable. Other then that everything went smoothly. They kept us informed through the entire process. Received a call last Friday that the doors were in, scheduled an appointment for installation on Thursday. Max the installer showed up on time, was nvery pleasant and knowledgeable. Couldn't be happier with the results.
Cory ColliganCory Colligan
00:35 12 Aug 21
My experience with Elesvan Rojas defines impeccable customer service. Mr. Rojas was on-time, quick and efficient, while also patiently answering our questions completely. He truly went above and beyond, and his product knowledge is extensive. I look forward to doing business with Durable Door in the future, and hope Elesvan is sent as the technician.Also, the ladies in the office are kind and courteous, promptly answering any questions with regard to the installation and scheduled meeting with the technician.Overall, Durable Door is a great company and should be considered by everyone for their garage door needs!
Chuck WestChuck West
01:12 26 Jul 21
I was extremely satisfied with the service from Durable Door. The tech came when he said he would and couldn’t have been better. The technician, Elesvan, was polite, explained everything he did and went over and above what I thought he would do. I was very happy with this company and the techs professionalism.
JB SchroederJB Schroeder
17:05 20 Jul 21
Fantastic service from Durable Door For both a repair and maintenance. At my house the very next day (even arrived a little early!) and service was quick and very reasonably priced. Elesvan was polite, knowledgeable, and efficient!
Stephen HallerStephen Haller
21:16 12 Jul 21
The service we received was fast, efficient, the product was exactly as promised, the price was fair. The installers Henry and Juan were real professionals. No reason to use anyone else!!
Michael JMichael J
13:54 02 Jul 21
Had them install a new garage door for my aging wooden one that had seen far better days. Despite a possible 8-10 week delivery estimate the door arrived within 2 weeks and was installed quickly and professionally. New door is quiet and works great. Definitely recommend for new door installation!
Bogdan NitulescuBogdan Nitulescu
17:47 01 Jul 21
I wholeheartedly recommend DurableDoor. They offer quality products and are very professional. A big thank you to Elesvan, who did an excellent job replacing my garage door openers.
Diamond Playz!Diamond Playz!
20:47 14 Jun 21
Excellent wow. We used these guys to replace an old garage door that was installed improperly. Our salesman was very knowledgeable and the workers who came out to do the work were extremely professional, and superb at what they did. They talked me through everything before they left. A+
Michael SerraMichael Serra
17:54 04 Jun 21
I had an issue with my door. 2 guys show up, were rude and in a rush. They were there 15 minutes and spent more time looking at their watches then my door. I'll was told the door cannot be fixed and I need a new one. Next day I get a call from their salesman trying to sell me a new door.I hired another company that comes and fixed my door.This is not a company to trust on repairs.
Adult KretzAdult Kretz
02:41 13 May 21
I purchased a home whose garage doors weren't working well; I called Durable Door and made an appointment. Elesvan came right on time and addressed all my issues without having to replace anything. Explained everything perfectly. I know I have a few years on my garage doors but I'm glad I didn't need to replace yet. When I do, though, I will call Durable Door and I will ask for Elesvan.
Philip FontanaPhilip Fontana
20:19 10 May 21
Thank you, Durable Door, for your impressive service today! I called about noon time for general garage door maintenance & by 12:30 PM Max was here!!! Incredibly honest appraisal of options by Max. Max did the general maintenance lubricating & adjusting while explaining the cost of replacing the pullies vs the cost a new door. Max approached our garage door as if it was his own home & to take one step at a time. So for now we are pleased with the garage door's operation with the maintenance done by Max. Max was very competent & professional giving us total confidence in his work & advice. Max made it clear that with the cost of new pullies at 1/4 the cost of a new door, we might consider the new door option. Thank you, Max, & Durable Door. We now feel confident we have an excellent & competent outfit to back us up when it comes to our garage door needs.
Samantha SabiaSamantha Sabia
20:12 14 Apr 21
Excellent experience with Durable Door from start to finish! Courteous, professional and reasonably priced. Would highly recommend their services to anyone looking for a garage door repair.
Erika SvolosErika Svolos
20:15 11 Apr 21
Both Elesevan and Derek responded quickly to an emergency call because our garage door broke. They both were extremely knowledgeable, efficient, and very friendly. They made good recommendations and we were highly satisfied with the process.
Christopher MohalekChristopher Mohalek
15:42 22 Mar 21
The staff at this company is something to talk about absolutely Pleasant to work with and a pleasure doing business with not only are their employees extremely nice but always willing to help out even if it's not with the door thank you Jeff I appreciate your help a lot of people couldn't learn from this experience just be nice and pleasant to one another it's the best thing you can do for yourself and others plus they do one hell of a great job on garage doors
Maria FlavinMaria Flavin
00:08 03 Mar 21
Elesvan, the technician was very professional, knowledgeable and kind. He explained what he was doing, gave us some options and finished the work in a timely manner. We are looking forward to having both garage doors replaced in the near future and are confident that this company will do a great job.
Daniela DeFinisDaniela DeFinis
18:31 19 Jan 21
We are first time customers. I called for service and the same day Ellis came out. He was on time (early), professional, efficient and neat! He explained the issue, gave several options (no pressure) and explained everything fully. He took copious pictures and notes on his work. We are very pleased with the results. We will use Durable Doors (and Ellis) again in the future.
Julia RagazzoJulia Ragazzo
16:17 13 Jan 21
Great service! Everyone was so helpful - Joe was able to come out and get me a quote the same day that I called. I needed HOA approval and he was very quick to get me the info I needed to submit and get the door approved. The installation team was efficient, on time, and got the job done right and fast!
Judy LaudatiJudy Laudati
16:47 04 Jan 21
Durable Door replaced my garage doors and openers in 2019 (late on the review of course) and I couldn't be happier with the home office service, the beautiful doors and the gentlemen who did my work. Jose and Juan are the absolute best! They know everything and are able to troubleshoot, make repairs and create solutions on the spot. No one but Jose and Juan will ever touch my doors. Choose Durable Door and ask for Jose and Juan for top notch, unbeatable service and workmanship.
Rama VemulapalliRama Vemulapalli
22:49 22 Dec 20
One of our garage doors started making huge noise. Right away, I called Durable Door people. Ellis came over and fixed it very quickly. These people are very professional, reliable and their charges are reasonable. I called them when I was in Whippany and they did a very job over there too. I hope that I can find similar individuals everywhere.
Joanne LudwigJoanne Ludwig
14:42 22 Dec 20
I am extremely happy with Durable Door. They sent a technician out first thing the next morning after my call in the late afternoon.My daughter accidentally rammed into my garage door leaving a big dent. Ellis did a fantastic job getting the door back on track and taking out the dent. He even cleaned and spray painted the scratch on the door.I highly recommend Durable Door for any garage repair you may need!
pushpa baligapushpa baliga
23:14 17 Dec 20
They always keep you informed about their arrival time. Ellis, the tech, provided excellent service. He is very professional, courteous and knowledgeable. He made sure he cleaned up after the job. With employees like Ellis working for the company I would definitely recommend this company.
Agnes ValkaiAgnes Valkai
16:48 16 Dec 20
They've replaced our garage door opener with a short notice. Excellent service, quick, efficient job. Ellis, the tech, is very knowledgeable and polite. Highly recommended!
Gilles FenczakGilles Fenczak
21:55 24 Nov 20
The installers were very professional and hard working; they worked nonstop installing 2 garage doors and did a great job. They paid attention to every detail.. when they finished the job , they cleaned up every speck of debris. In addition , they were very personable and seemed to appreciate my speaking to them in Spanish. I would highly recommend them!
Aneta BeraAneta Bera
20:00 13 Oct 20
If you are looking for a company with a great sales person - concrete, fast, easy to get in contact with (Joe) - and professional installers (Jose&Jose), look no further. Durable Door is your company! Very happy with my modern and affordable garage doors.
john Rollojohn Rollo
16:09 24 Sep 20
I am extremely happy with this company. First the sales person Joe was straight forward and helpful. Gave a good price and was able to find a door that I wanted within 3 days. Other companies were saying 3-4 weeks. The notice of install came the day before. Also on the morning of, that they were on the way. The team of Jose and Jose. were fantastic. Nice, helpful and did a really professional job. I am very happy with my new door. Thank you and I can recommend this company to anyone. Sincerely.
Joann BowdenJoann Bowden
17:02 21 Sep 20
Durable Door texted me when the technician was on the way. Ellis arrived and my worries were over. He had a mask and was very professional. As he installed the new safety cables he explained why these were important. He also installed an electric eye on one of the 2 doors. In addition, he lubricated the rollers. Great employee.
Juliana LeeJuliana Lee
18:45 16 Sep 20
Ellis was very helpful and showed me exactly what he did and what each thing would cost! He seemed very efficient at his job.
Carol Pede PedotoCarol Pede Pedoto
12:42 16 Sep 20
Elesvan Rojas came today, to repair one of our doors and install all new keypads and remotes. He was very knowledgeable and explained everything in detail with good instructions on how to use the system. Will continue to use this company when service is needed!
Ashok NadkarniAshok Nadkarni
18:30 12 Sep 20
We are very happy with the services provided by Ellis. He is very knowledgeable about garage doors, garage door openers. He came on time, even gave a heads up via text messaging that he is on his way. Did the work very well. He is polite and friendly. Office staff is also very professional. Would highly recommend Durable Door and also Mr. Ellis who provided the service.
Rick BergerRick Berger
17:32 09 Sep 20
Ellis came to our home this week to perform yearly maintenance on our garage doors. He was thoroughly professional, wore a mask to comply with Covid rules, and was a pleasure to deal with. He explained, in detail, why a couple of the rollers needed to be changed. He lubricated the doors and made sure they were operating smoothly and noise-free before leaving. Durable Door should be proud to have him as an employee!
Jerry JonesJerry Jones
23:19 03 Sep 20
We had a LiftMaster garage door opener replaced today. The appointment was for 07:30 am. About 07:20 am technicians Jose and Jose arrived and promptly went to work. In short order the new system was installed. The gentlemen went over every aspect of the new system with me. They also checked our second door system addressing any loose wiring and lubricating the garage door rails. Jose, also shared some tips to keep the door maintenance at a high level. Every aspect of the work by Jose and Jose was professional as was my interaction with the staff who provided information via text. I'm a big beliver in reviews that's why i choose this company. Durable Door has my VOTE!
Gary QuinzelGary Quinzel
00:46 26 Aug 20
Just had Durable Door install my garage openers, as well as reconfigure the rafting that was done improperly by the previous installers. Jose and Jose were very professional, and I was impressed with their work. In addition their price was very reasonable. I definitely recommend them if you need garage door installation or repair.
Gary FioreGary Fiore
14:44 22 Aug 20
I’ve used double door many times. Their work is always done professionally neat and within a timely manner. Jose and Jose have installed for us and we are always confident when they show up to our jobs. I would highly recommend using durable door. They always go above and beyond what is needed. Very honest and trustworthy company.
Bill BoyadjisBill Boyadjis
20:10 19 Aug 20
I had 2 news garage doors installed. My technicians Jose and Jose were outstanding, Their attention to detail was terrific, the cleaned up afterward hauled away the trash and old doors. The made sure everything was working properly including reconnecting my old openers and key pad. i would recommend this company . Bill B
robert velazquezrobert velazquez
19:42 15 Aug 20
Had a new garage door installed todayExcellent customer service!!“ thank you Henry ! “Great installation.Everyone from durable doors from Joe the sales representative, to Denise in the home office.Many thanks 😊
Susan QuitzauSusan Quitzau
19:00 04 Aug 20
I chose Durable Door over two other local garage door companies because right from the time of first contact I was impressed with their staff (Lyndsay, Amanda and Joe). Then came their quote which was not only the best price, but comparatively, the best product for the price - e.g., torsion springs and 9.65 R value insulation rating. The two-week wait for installation was well within reason to secure the product/parts and coordinate schedules. I received a text the morning of installation telling me that the technicians were on their way and they arrived as expected and early within the appointment time. Juan and Hennry were our garage door technicians and their professionalism was top notch. Their installation was methodical and precise right through to clean up. And, what further impressed me about Juan and Hennry was their personal character(s) which shined through when they saw me moving some big, heavy logs and both came running to assist and lift with/for me. By my own experience, and reading other customer reviews, Durable Door and The Hurley Family employ very expert Technicians; I hope DD values and pays them well! Thank you Durable Doors for a very positive garage door purchase and installation. I am very happy to recommend Durable Door!
Tracey SpringerTracey Springer
01:10 02 Aug 20
I just wanna say that I’ve had such a wonderful experience getting my garage door installed. Ellis was Absolutely Amazing and had Excellent Customer Service Skills. If I ever need another opener installed, I’d certainly go with Durable Doors again. Thank You!!
Amy McElfreshAmy McElfresh
14:37 31 Jul 20
So happy with our experience with Durable Doors! Many thanks to Jim, and the installers Jose and Jose, for their outstanding expertise and professionalism. Would definitely recommend!
Lisa KLisa K
19:16 23 Jul 20
I had a great experience with Durable Door and highly recommend them. They are a reputable family owned business that provides great quality, value and service. Ryan came to my home for an estimate and was punctual, very professional and honest. He explained my options, gave helpful recommendations and answered all of my detailed questions. I received an estimate within two hours from his staff and booked my installation the same week since I purchased in stock items. The installers Jose and Jose were excellent as well. They were punctual, professional, extremely neat and did a great job with the installation. It was very apparent that both Jose's take pride in their work. They also had great communication skills and explained in detail how to download the app for the garage opener and even programmed our cars which was greatly appreciated. We absolutely love our new garage doors and openers. We are customers for life and will definitely recommend them to neighbors and friends.
sara cuccurullosara cuccurullo
16:07 18 Jul 20
Elesvan from Durable Doors came our home today to install two garage door motors. He did an Amazing job! The service and quality of his work were wonderful. He was professional and fully explained all instructions.We were very happy with his work. I highly recommend Durable doors.
Lisa DamicoLisa Damico
18:01 15 Jul 20
Durable Doors has done it again! Great job!They are the best in the business as far as I am concerned. They’ve work on both our residential and commercial buildings for years and never disappoint.
Joanne FischerJoanne Fischer
17:43 14 Jul 20
I needed a repair done on a garage door, and was able to get scheduled in within 24 hours. The tech showed up on time, was personable and knowledgeable, and the door is now functioning again. A great experience all around, and I will not hesitate to use and recommend Durable Door in the future!
kyla kellykyla kelly
14:37 14 Jul 20
Henry and Juan were great! Explained what they did, were very nice and heard what our concern was. Highly recommend them and durable doors?
Jim EddardJim Eddard
22:00 03 Jul 20
Just had service for a new garage door opener today from Durable Door. Ellis showed up, on time, very friendly, very professional. He gave us a price for the new garage door opener, took an hour to install, helped us set up the code for the outdoor controller. Very happy with Ellis and the company he represents. Five-star rating, full endorsement.
Joan TartagliaJoan Tartaglia
21:28 26 Jun 20
Customer service was friendly and helpful. Serviceman, Ellis was courteous and did a quick, neat, professional job replacing old garage door opener. I would highly recommend Durable Door.
Stanley CecalaStanley Cecala
00:44 29 May 20
Durable door provided a reasonable price and outstanding service. They are very responsive and dependable.
Ryan MaskerRyan Masker
21:29 13 May 20
We had the pleasure of working with Joe the knowledgeable salesman ans the install crew of Jose and Jose today who did a fantastic job. The whole job was quick, easy, ans seamless! Cant wait to use them again!
Gerry CollinsGerry Collins
18:42 25 Apr 20
Love the new doors! Durable Door is fantastic!
Stanley SaramaStanley Sarama
12:51 15 Apr 20
I would highly recommend this company to any homeowner needing garage door maintenance. They are quick, knowledgable, professional and charge a very competitive price. I called at 9:00 AM, they quickly scheduled the job, Ellis arrived at the time he was scheduled, immediately assessed the problem, and made the repairs in a thoroughly complete manner. It was a pleasure to deal with such nice people.
Irene PinedaIrene Pineda
01:21 11 Feb 20
We tried installing a motor for our garage door twice. Both times Sears told us it was either impossible or it would cost so much money. Henry came out from Durable Door and was so pleasant and walked us through the process in so much detail. He told us it would be work, but not impossible. He and his team did such a great job and now we finally have all the right railings and a motor to open the door.
chris dorrchris dorr
00:01 29 Jan 20
Our installers Jose and Juan were excellent. They completed our project ahead of schedule and thoroughly explained everything. Overall a great company to do business with.
Deborah GreenDeborah Green
15:42 20 Jan 20
On Wednesday, Jim Hurley came to our house to talk about a new garage door and opener. My husband was adamant about the door being vinyl. A work order was written up with the price. After getting another quote from a different company, we decided to use Durable. We did notice the work order did not say vinyl. I called Jim and he asked why not steel. I asked him if we had gone with him, we would have gotten steel, not vinyl? He then stated I will get a price on vinyl and get back with you. If we hadn't notice that the word vinyl was missing on the work order, we would have gotten steel. That is a deceiving way to do business.
accurate lineaccurate line
23:20 16 Jan 20
From the minute the men showed up they were professional and easy to work with. They had some custom work that needed to be done and did that without a flaw. Jose and apprentice Jose worked very quickly ,then cleaned the area after they finished better than it was when they found it. I would give them 10 stars if it would allow it, but five is the best I could offer. Even the owner Jim came out to my house personally to measure and make sure everything was perfect so that the order would be completed without any issues.Durable door services all of New Jersey and I would recommend them anywhere in the state.
Isabella BeatriceIsabella Beatrice
16:57 08 Jan 20
Ellis and Henry were great! They were quick and efficient when installing a new door system. Can’t say enough good things about Durable Door NJ! Highly recommend this company.
Ofer Bar-ZakaiOfer Bar-Zakai
18:21 22 Nov 19
great work, great service, great price. fast, clean, meticulous - could not be happier! even my contractor said the team was great to work with.
Sarah PanockSarah Panock
13:11 21 Nov 19
I had to replace the springs and doors on my garage when I moved into a new house. My whole experience was great from beginning to end. Jose and Juan did the install and went above and beyond to help me move everything back into my garage when they were done. I highly recommend them and are very happy with the results.
Jordan DiEgidioJordan DiEgidio
13:29 26 Oct 19
We had an incident with our garage not being left as it was prior. The Durable Door team was right on getting to the bottom of it. John called me personally to rectify the situation. I would definitely use them again in the future. Wonderful customer service.
Lisa GibbonsLisa Gibbons
16:22 14 Oct 19
After first dealing with a large corporation’s service and getting the run around for over two months, it was so refreshing to receive such quality service from Durable Door company! From the first call to the service appointment it was exceptional customer care. Henry & Ellis were extremely knowledgeable and professional. They explained everything and had my garage door opener working quickly. I was so pleased and would recommend them any time!
Frank KontogiannisFrank Kontogiannis
16:44 30 Sep 19
I called on a Friday afternoon around 330 and the people from Durable Doors came out in 30 minutes! Henry and Ellis were courteous, professional and prompt. They assessed the damage and quickly went to work. They were done in 30 minutes while also servicing my garage doors. One of the few enjoyable commercial experiences I have had in some time. Awesome job gentlemen!
Gail ShawGail Shaw
16:48 28 Sep 19
Jose and Juan installed out three new garage doors and openers; they were excellent in many ways. They were courteous, friendly, efficient, detail oriented, and left the work area spotlessly clean. They also set up all the electronic tools on my phone, as well as programming all three openers to our remotes and cars. The doors look and work amazing. Highly recommend them!!
The staff, from Tracey that took my initial call, to Lindsey in accounting and Cliff that did the work... This is one excellent company to deal with. They were very accommodating for scheduling and the work was done efficiently and very well. Cliff replaced our broken garage door springs and pulleys. Looks and works great! Pricing was very competitive. Highly recommend!
Jackie LlaveJackie Llave
04:13 23 Aug 19
Durable Doors gave me the best price for three garage doors! Their service is great! Jose and Juan, who installed the garage doors, are very knowledgeable, hard-working, and friendly. I am very happy with their work and service! I would highly recommend them!